Solutions

JD Edwards Managed Services and Support

Elevate Your Experience: Optimize, and Thrive with EPIQ’s excellent JD Edwards Managed Services.

A Commitment to Support From Our JD Edwards Team

The JD Edwards system is highly complex to implement and manage. Right expertise and system support are the two most crucial things for efficient and smooth operation of system functions, in addition to providing necessary support to the customer’s team. EPIQ’s success lies in our world-class client service, which is also the main driving engine for the organization. EPIQ’s JD Edwards expert provides service to our clients while strategizing their business and helping them with rapid expansion.

Global support - 24/7/365 application monitoring and support

EPIQs 24/7/365 application monitoring and support service for JD Edwards ensures uninterrupted assistance for any queries and deals with various outages and errors. Our reliable help desk is always available to address your queries and is committed to resolving customer issues.

Process Optimization and Automation and JDE Development

EPIQ attaches great value to customers' businesses with the help of enhanced system optimization and configuration. Customers observed an overall reduction in JD Edwards related issues and an increase in productivity.

Domain expertise / Business understanding

EPIQ consulting resources have deep domain knowledge along with rich experience that can be leveraged to address any of the JD Edwards configuration or process challenges. We have the ideal combination of an expert team with experience in application support, upgrade, and implementation.

JD Edwards CNC Managed Services

EPIQ's JDE CNC Managed Services offer daily system maintenance, prompt reporting, and tracking through well-documented processes. It follows a process-driven approach with clearly defined SLAs for excellent service delivery.

JD Edwards Managed Services across its ecosystem

EPIQ technical team offers a comprehensive approach to JD Edwards management service, which includes JD Edwards experts, developers, and analysts, all while minimizing costs. As an industry pioneer, we take pride in providing top-tier solutions to our customers, backed by a dynamic team of professionals capable of addressing a wide range of JD Edwards issues.

Our integrated approach ensures that your JD Edwards systems are well-maintained, optimized, and continually improved, guaranteeing smooth operations. Our cutting-edge tools enable us to handle complex situations with utmost efficiency, helping your business to reach its full potential.

Why Use Our Managed Services for Your JD Edwards Needs?

EPIQs Managed Services team consists of highly skilled and experienced JD Edwards specialists. They have in-depth understanding of the platform and are up to date on the latest industry trends. This expertise ensures that your JD Edwards setup is efficiently managed and adjusted for your specific business requirements.

Architecture design and implementation

EPIQs professionals assist you in JD Edwards architecture design and implementation, which entails designing a structure and deploying it to fit the specific needs of the customer.

Performance tuning and ongoing maintenance

We ensure our clients' systematic maintenance approach and tuning ensures peak performance of ERP platform and reduces downtime and the total cost of business operation.

System Integration- Middleware/ ETL

JD Edwards facilitates seamless integration with third-party systems, enabling electronic data interchange (EDI) testing and validation for efficient data exchange and collaboration.

Troubleshooting and root-cause analysis of recurring issues

EPIQs JD Edwards experts undertake diverse business challenges by implementing troubleshooting and conducting root-cause analysis for recurring issues in business operations.

High availability hosting on private or public cloud

JD Edwards EnterpriseOne supports high availability on both private and public clouds. EPIQ's trained consultants can assist you in making your application deployable on both internal and third-party platforms. It aids in a variety of ways, including enhanced data transfer capabilities, extensive testing, and stringent validation procedures.

What clients say about our Managed IT Services

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We do a discovery and consulting meting 

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We prepare a proposal 

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